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Privacy Policy

How Gomvion collects, uses, protects, and respects your data. Transparent, simple, and strictly confidential.

Last Updated: October 2026

1. Introduction

At Gomvion (“we,” “our,” or “us”), accessible from www.gomvion.com, we are committed to safeguarding the privacy of our clients, website visitors, and service users. This Privacy Policy explains how we collect, store, utilize, disclose, and protect personal and business information when you interact with our website, subscribe to our monthly web and SEO services, or communicate with us through WhatsApp, Telegram, email, or telephone.

By visiting www.gomvion.com or engaging our services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

2. Information We Collect

We only collect information necessary to fulfill our service commitments:

  • Contact & Identity Information: Full name, business or company name, email address, telephone/WhatsApp number, and country or city of business operation.
  • Project Assets & Credentials: Brand logos, copywriting material, product catalog details, and domain registrar or DNS records provided by you to enable website deployment.
  • Billing & Payment Data: Payment transaction records and billing email addresses. Sensitive card details are processed directly by PCI-DSS certified payment gateways (such as Stripe) and are never stored on our servers.
  • Technical & Usage Data: IP addresses, browser type, device category, referring URL, and pages visited, collected through anonymous server telemetry and lightweight analytics to improve website speed and user experience.

3. How We Use Your Information

We use the data we collect solely for legitimate business purposes:

Service DeliveryDesigning, developing, hosting, updating, and maintaining your website and messaging pipelines.
SEO & Performance AuditsAnalyzing search indexing, site performance, and keyword rankings for client projects.
Client CommunicationsResponding promptly to update requests, technical support inquiries, and project milestones.
Security & Fraud PreventionProtecting our web assets, client domains, and cloud infrastructure against cyber threats.

4. Data Protection & Security

We implement industry-standard technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

All data transmitted between your browser and our servers is encrypted using HTTPS and TLS 1.3 protocol. Access to client source code, credentials, and project files is strictly restricted to senior engineers working directly on your active retainer.

5. Third-Party Services & Processors

To deliver ultra-fast edge hosting, payment processing, and messaging automation, we partner with reputable third-party infrastructure providers that comply with global data security standards:

  • Cloud Hosting & CDN: Vercel and Cloudflare for edge network distribution and DDoS mitigation.
  • Payment Processing: Stripe for secure, PCI-DSS Level 1 compliant card processing.
  • Messaging Platforms: Meta (WhatsApp Business API) and Telegram for automated communication routing requested by clients.

We never sell, rent, trade, or monetize your personal or business data to third-party data brokers or advertisers under any circumstances.

6. Your Privacy Rights

Depending on your jurisdiction (including the European Union under GDPR, the United Kingdom, Canada under PIPEDA, California under CCPA, and Australia under the Privacy Act 1988), you have rights regarding your personal information:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right of Rectification: Request correction of inaccurate or incomplete records.
  • Right of Erasure (“To Be Forgotten”): Request permanent deletion of your data once project engagements terminate.
  • Data Portability: Obtain your project source code, creative files, and content in standard exportable formats.

To exercise any of these rights, email us at hello@gomvion.com. We respond to all verified requests within 14 business days.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, provide ongoing monthly maintenance, and comply with legal and tax accounting requirements.

Upon client cancellation or request, project access tokens and private communication channels are purged from active systems within 30 days.

8. Contact Information

If you have questions, feedback, or concerns regarding this Privacy Policy or our data handling practices, please contact our data team directly:

Gomvion Data & Privacy Officer
Direct Contact Line: +27 76 568 6099